Gleneagles Penang has treated patients in George Town for 50+ years. Indonesian families from Medan and Jakarta choose it for specialist care across cardiology, oncology, orthopaedics, neurosurgery and more.
Yes, Gleneagles Hospital Penang suits Indonesian patients seeking heart surgery, cancer treatment or a medical check up in Penang.
It holds JCI accreditation, a place in Newsweek's World's Best Hospitals 2024 for Malaysia and 100+ specialist doctors.
At My 1Health, we partner with hospitals across Malaysia and coordinate every step of your treatment at no additional cost.
You send your reports, the hospital's specialist team reviews them, and we arrange your written estimate, video consultation and travel plan.
Send your reports for a written estimate and video consultation
Is Gleneagles Penang Good? Facts for Indonesian Patients
Gleneagles Hospital Penang is a good fit when you want one hospital to cover diagnosis, treatment and recovery.
It has 300+ licensed beds, 40+ medical specialties and 100+ specialist doctors, and it serves 300,000 patients a year.
The hospital earned JCI accreditation in 2016, the international benchmark for patient safety, and it holds that accreditation today.
Its cardiology, cancer, orthopaedic and neurosurgery teams share an on site 3T MRI and a 640 slice CT scanner.
Penang is about a 40 to 45 minute flight from Medan, across 160 km of the Straits of Malacca. The hospital also runs an Indonesian language website to help you plan.
Cost at a glance
Medical check up, Elite Profile: RM 720 (2026), about Rp 3.1 million at an indicative rate.
Treatment: a written estimate from the hospital's specialists, sent before you book travel.
How Much Is Gleneagles Penang? Costs and International Insurance
A Gleneagles Penang medical check up, the Elite Profile, costs RM 720 (2026), about Rp 3.1 million at an indicative rate.
Treatment costs depend on your diagnosis, so we send your reports to the hospital's specialists and return a written estimate before you travel.
| What you are pricing | What it covers | Price |
|---|---|---|
| Medical check up (Elite Profile) | Consultation, imaging, ECG, blood and urine tests | RM 720 (2026) |
| Heart, cancer, bone or brain treatment | Matched to your diagnosis and plan | Written estimate after report review |
| Airport shuttle | Reserved 2 working days ahead | Complimentary, subject to availability |
RM 720 is the published package price for the check up itself. Rupiah amounts move daily, so use the conversion as a guide and rely on your written estimate for the final figure.
Your written estimate sets out the procedure and, where you want them, accommodation, airport transfers, ground transport and visa fees.
Flights, companion costs, extra nights, follow up visits, tests and medicines are listed on separate lines, so you see the full figure before you decide.
You pay the same as you would going directly to the hospital. That same price guarantee applies to every estimate we send.
Get a written estimate for your treatment plan in Penang
Does Gleneagles Penang accept international insurance?
Yes, Gleneagles Penang works with 24 international insurance and assistance groups, plus 1 third party administrator (2026). Across Asia Assist, formerly Asia Assistance International Indonesia, is on the list.
- AIG Travel Assist
- AIU Assistance Department (Japan)
- Emergency Assistance Japan (EAJ)
- Across Asia Assist (AA International Indonesia)
- Asia Assistance (AA) International
- AXA Singapore
- Allianz Worldwide Partners
- Bupa International (Fullerton HealthCare Singapore)
- Cigna International (Oversea)
- Cigna International (Kuala Lumpur)
- Euro Center (Thailand)
- Global Assistance and HealthCare (Fullerton Health)
- Henner International Medical Network
- IA International Assistance
- Insmart Company
- MSH China Enterprise Service
- Tokio Marine and Nichido Fire Insurance
- Syntech
- United HealthCare Global
- WellBe Malaysia
- Generali Global Health Services (GGHS)
- International SOS (M)
- Global Benefits Group (GBG)
- Asian Assistance (Thailand)
AIA Shared Services (AIASS), Regional Health Passport, is the third party administrator on the list. The International Patient Centre also coordinates cashless admission and insurance facilitation for eligible cases.
We confirm with the hospital team how your cover applies to your estimate, and we arrange the documents your insurer asks for.
Check how your international cover applies to your estimate
What Does Gleneagles Penang Treat? Heart, Cancer and More
Gleneagles Hospital Penang covers 40+ medical specialties. The Malaysia Healthcare Travel Council reports that Indonesian patients frequently seek cardiology, oncology, orthopaedics and health screening.
The hospital is named in the World's Best Hospitals 2024 list for Malaysia. The list below starts with the areas Indonesian patients seek most.
- Heart care: cardiology, cardiothoracic surgery and children's heart care. See heart surgery at Gleneagles.
- Cancer care: oncology, radiotherapy and haematology. See cancer treatment at Gleneagles.
- Orthopaedics and trauma: seven subspecialties, from hand surgery to spine. See orthopaedic surgery at Gleneagles.
- Health screening: the Elite Profile check up at RM 720 (2026).
- Brain and spine: neurosurgery and neurology with 3T MRI and 640 slice CT. See neurology and neurosurgery at Gleneagles.
- Digestive health and general surgery: gastroenterology, general surgery and the Scope Centre.
- Children's care: paediatric cardiology and orthopaedics, plus cancer care for children.
- Weight management: the Weight Management Centre.
Gleneagles Hospitals in Malaysia also offer IVF and fertility treatment, and we confirm which hospital suits your plan.
Heart surgery in Penang
The heart team treats adults, children and babies. Its cardiac specialists hold qualifications from London, Edinburgh, Glasgow, Singapore and Australia.
- Coronary care: balloon angioplasty and stenting, rotational atherectomy, and FFR, IVUS and OCT measurements taken inside the artery.
- Heart rhythm: pacemakers, defibrillators (ICD), cardiac resynchronisation therapy and radiofrequency ablation.
- Valves: TAVR, MitraClip, transcatheter pulmonary valve replacement and valve surgery.
- Surgery: coronary artery bypass graft, aortic surgery and congenital heart surgery for adults and children.
- Aorta: TEVAR and EVAR endovascular repair, offered by one of very few centres in Malaysia.
Angioplasty: a procedure that opens a narrowed heart artery with a balloon and keeps it open with a stent.
TAVR: replaces a narrowed aortic valve through a catheter, without opening the chest.
The hospital has multiple cardiac catheterisation laboratories, including a bi plane laboratory, plus a cardiac diagnostic unit, ICU, HDU and CCU.
It is a regional referral centre for children's heart care and runs one of the largest paediatric cardiac surgery practices in northern Malaysia. Surgery covers ASD, VSD, tetralogy of Fallot and transposition of the great arteries.
Cancer treatment in Penang
The Cancer Centre is a referral centre for cancer in northern Malaysia and has one of the region's largest cancer teams. Oncologists, surgeons and radiotherapists review each patient together, so your plan comes from one multidisciplinary team.
The Radiotherapy Centre runs two Elekta linear accelerators delivering IMRT, IGRT, VMAT, SRS, SRT and SBRT. Each session takes 5 to 15 minutes, and a course runs from 1 day to 9 weeks.
IMRT: radiotherapy that shapes the beam to the tumour so healthy tissue receives less radiation.
- Medical treatment: chemotherapy, targeted therapy, immunotherapy, hormone therapy and autologous transplant for blood cancers.
- HIPEC: heated chemotherapy delivered inside the abdomen during surgery.
- Surgery: radical surgery, sentinel lymph node procedure and minimally invasive surgery.
- Conditions: breast, colorectal, lung, gynaecological, liver, kidney, bladder, brain and blood cancers, and cancer in children.
Bones, joints and surgery
- Orthopaedics and trauma
Covers hand surgery and microsurgery, joint replacement, sports and arthroscopic surgery, foot and ankle surgery, spine surgery, trauma and paediatric orthopaedics.
The team treats injuries, degenerative disease, infections, tumours and congenital conditions with surgical and nonsurgical methods.
- General surgery
Covers the abdominal organs, from the oesophagus and stomach to the colon, liver, pancreas, gallbladder and thyroid.
The hospital has 10 operating theatres, including 2 digital theatres built for laparoscopic (keyhole) surgery.
Medical Check Up Penang: Gleneagles Packages and Price
The Elite Profile at Gleneagles Penang costs RM 720 (2026). It is a physical and lab screen with abdominal imaging, a cardiac ECG, thyroid, hepatitis and tumour marker tests.
- Consultation: a physical examination by a health screening doctor and a personalised health improvement plan.
- Body measures: visual acuity and body mass index (BMI).
- Imaging: chest X ray, plus ultrasound of the upper abdomen and the lower abdomen.
- Heart: electrocardiogram (ECG).
- Blood and urine: full blood count, lipid profile, liver function, kidney function and a routine urine test (urine FEME).
- Thyroid, hepatitis and diabetes: Free T4 and TSH, HBsAg, HBsAb and HCV antibody, fasting glucose and HbA1c.
- Tumour markers: AFP (liver), CEA (colon and rectum) and CA 19.9 (pancreas and stomach).
- Also included: uric acid, calcium, phosphates and blood group.
The ECG screens for slow or fast rhythms, an enlarged heart and signs of coronary artery disease. Upper abdomen ultrasound screens the liver, gallbladder, pancreas and kidneys.
Register at the Health Screening Centre, Block B, Level 2. Fast for 8 to 10 hours beforehand with plain water only, and bring any previous results.
Book your Elite Profile check up and confirm dates
How Do I Get Treated at Gleneagles Penang from Indonesia?
To get treated at Gleneagles Penang from Indonesia, you book through us by sending your medical reports.
The hospital's specialists review them, and you receive a written estimate and a video consultation before you book travel.
- Message us. Send your diagnosis, scans, lab results and your doctor's letter to +1 718 550 0880 on WhatsApp. Translate documents to English where you can.
- Specialist review. The hospital's specialist team for your condition reviews your case, and a multidisciplinary team discusses more complex cases.
- Written estimate. You receive a tailored treatment plan and a detailed cost estimate.
- Video consultation. You speak to the specialist before you decide to travel.
- Confirm your dates. We arrange your appointment, itinerary, visa documents, airport transfer and accommodation.
- Treatment and follow up. You are treated at the hospital, and we coordinate remote follow up and your records for your doctor at home.
What you receive at no additional cost
- The same price as going directly to the hospital.
- A patient support specialist, available 24/7 from your first message.
- A written estimate and a video consultation before you commit.
- The hospital's appointment letter, referral letters and pre admission forms, coordinated for you.
Travel to Gleneagles Penang: Visa, Stay, Transport and Halal Meals
To travel to Gleneagles Penang from Indonesia, you need a valid passport, a return ticket, proof of accommodation and the Malaysia Digital Arrival Card.
Indonesia is not on Malaysia's visa required list, according to Malaysian government entry guidance.
Visa and entry
- Visa: you do not apply for a visa before you fly.
- Passport: valid for more than 6 months when you arrive.
- Ticket: a confirmed return or onward ticket.
- Accommodation: a paid hotel booking or a lodging address.
- Arrival card: complete the Malaysia Digital Arrival Card within 3 days before you arrive.
- Longer courses: radiotherapy can run up to 9 weeks, so ask us about your permitted stay.
The International Patient Centre gives visa guidance, and the hospital's appointment letter supports your application where needed.
We confirm current entry requirements when we build your itinerary.
Flights and airport transfer
Medan Kuala Namu (KNO) to Penang (PEN) takes about 40 to 45 minutes, and about 56 weekly flights connect Medan with Malaysia's main hospital hubs.
- Airport shuttle: Gleneagles Hospital Penang offers a complimentary shuttle, subject to availability. We reserve it at least 2 working days ahead.
- Booking details: the passport names of you and your caregivers, plus your contact, flight and appointment details.
- Meet and greet: the International Patient Centre can meet you at the airport on request.
- Other options: a taxi or GrabCar runs from the airport to the hospital.
How long to stay in Penang
Your stay depends on your treatment, and your written itinerary confirms exact dates before you book flights.
We build a few buffer days into every plan, so a slower recovery never rushes your flight home.
- Medical check up: register at the Health Screening Centre after an 8 to 10 hour fast.
- Radiotherapy: each session takes 5 to 15 minutes, and a course runs from 1 day to 9 weeks.
- Pacemaker: most patients go home the same day or the day after.
- Open heart surgery: a day or longer in the ICU, then several days in a ward, with full recovery over 6 to 12 weeks.
Where to stay near the hospital
We book accommodation near the hospital for you and your caregiver, with options to suit your preference and budget.
The hospital works with 8 partner hotels near its George Town site:
- Ascott Hotel Gurney
- Burmahtel Hotel
- G Hotel (Kelawai)
- Gurney Bay Hotel A PARKROYAL Hotel
- Mansion One
- Penang Marriott Hotel
- The Millen Penang
- Vouk Hotel Suites
In a single room, one lodger can stay with you (a lodger fee applies). In a shared room, one companion of the same gender can stay overnight.
General ward visiting runs from 12:00 pm to 8:00 pm, with two visitors at a time. The hospital is at 1 Jalan Pangkor, 10050 George Town, and its emergency line is +604 222 9199.
Halal meals
All food served from the hospital kitchen is Halal certified.
Our guide to medical tourism in Malaysia and guide to preparing for treatment abroad cover the wider journey.
Plan your entry, stay and caregiver accommodation with our team
How We Assist Indonesian Patients at Gleneagles Penang at No Cost
At My 1Health, we assist Indonesian patients at Gleneagles Penang at no cost to you. You pay the same as going directly to the hospital.
We have assisted 54,000+ patients through 350+ partner hospitals across 21 countries since 2018.
We take care of everything, so you can focus on getting better
Trusted by Millions Seeking World-Class Treatment
Instant visa letter
Flight bookings
Airport pickup
Accommodation
24/7 support- Consultations and second opinions: we send your reports to the hospital's specialist team and arrange your video consultation.
- Estimate and planning: we return your written estimate and a travel itinerary matched to your treatment.
- Travel, visa and stay: we coordinate the hospital's invitation letter, airport transfer and accommodation near the hospital.
- Follow up at home: we coordinate remote follow up and send your records to your doctor.
Your patient support specialist is available 24/7, from your first message to your follow up. We verify every surgeon's credentials and every facility's licence before we recommend a partner
My 1Health coordinates language support with the hospital's own translators, so your questions are understood at every step. Learn more about Gleneagles Hospitals in Malaysia.
Connecting patients to world-class medical care through our trusted hospital network
