Help & FAQs

1. How do I schedule an in-person appointment or online consultation with Bumrungrad International Hospital?
   To book a consultation, you can request an in-person appointment or schedule an online video consultation with Thailand’s top specialists by contacting our International Patient Care team through:
   
   WhatsApp: +1 718-550-0880
   
   Telephone Number: +1 718-550-0880
   
   Email: [email protected] Virtual consultations are ideal for pre-travel medical advice, treatment planning, or post-treatment follow-up with your doctor.
2. Why is Bumrungrad International Hospital considered one of the best hospitals in Thailand?
   i. Ranked among Thailand’s top hospitals by Newsweek for several years
   
   ii. Treats over 1 million patients annually, including 500,000+ international patients
   
   iii. Recognised for excellence in oncology, cardiology, pediatrics, orthopaedics, and endocrinology
   
   iv. Offers over 115 specialties and subspecialties under one roof
   
   v. Home to advanced medical technologies including robotic surgery and precision medicine
   
   vi. Provides seamless international patient services in 25+ languages with no extra cost
   
   vii. Located in central Bangkok, with airport transfer and hotel booking support
   
   viii. Accredited by JCI, GHA, and CAP, ensuring the highest standards of care
3. Will there be someone who speaks my language?
   Yes, the hospital provides professional interpretation services in 25+ languages, including Arabic, Mandarin, Japanese, French, Russian, and more.
   
   With 200+ trained interpreters, patients receive clear and compassionate communication at every step—at no additional cost. This ensures you fully understand your diagnosis, treatment options, and care plan, creating a comfortable and stress-free medical experience abroad.
4. Where is Bumrungrad International Hospital in Thailand located?
   Bumrungrad International Hospital is in central Bangkok, just 30–35 minutes by car from Suvarnabhumi International Airport. It offers direct connections to Europe, the Middle East, Asia, Africa, Australia, and North America.
   
   The hospital offers airport transfer services to and from Suvarnabhumi, simplifying your arrival and departure experience. Nearby patient-friendly accommodations include:
   
   i. International hotels within walking distance
   
   ii. Budget and luxury options close to the hospital
   
   iii. Booking assistance offered by our international patient support team
5. What specialised medical treatments does Bumrungrad International Hospitals offer?
   Bumrungrad is known for its care across multiple specialty centres:
   
   i. Horizon Cancer Center – Advanced cancer treatments including chemotherapy, targeted therapy, immunotherapy, tumour board planning.
   
   ii. Heart Institute – Advanced heart care including valve surgery, arrhythmia treatment, catheterisation labs
   
   iii. Spine Institute – Minimally invasive and robotic-assisted spine surgery with 12,000+ cases annually
   
   iv. Orthopaedics– Joint replacement, sports medicine, and robotic-assisted Makoplasty surgeries
   
   v. Eye Excellence Centre – Corneal transplants, cataracts, glaucoma and vision correction using advanced surgical techniques
   
   vi. Digestive Disease Centre – Accredited GI endoscopy and liver disease care with 43,000+ patients treated yearly
6. Can I get a treatment cost estimate before travelling to Thailand?
   Yes, Bumrungrad International Hospital provides international patients with a clear and transparent treatment cost estimate before they begin their medical journey to Thailand.
   
   This upfront pricing helps you plan with confidence, avoiding unexpected medical expenses. The estimate includes consultation fees, diagnostics, hospital stay, surgery or procedure costs, medications, and any follow-up care required.
   
   With support from the International Patient Centre, your treatment plan is reviewed by specialists to ensure you receive an accurate and tailored quotation.
7. What international patient services are available at Bumrungrad International Hospital in Thailand, Thailand?
   i. In-person appointments and online video consultations with leading specialists
   
   ii. Second medical opinions for complex cases and rare conditions
   
   iii. Treatment cost estimates provided in advance for financial transparency
   
   iv. Support for visa assistance, travel planning, and airport transfers
   
   v. Hotel and accommodation booking close to the hospital
   
   vi. Access to medical interpreters in 25+ languages at no extra cost
   
   vii. Post-treatment follow-ups and online access to medical records
   
   viii. Assistance with air ambulance and medical evacuation when needed
   
   ix. Airport pick up and drop off