Help & FAQs

1. How do I schedule an in-person appointment or online consultation with Ganzouri Hospital? 
   You can easily book an appointment by contacting our International Patient Care team through:
   
   WhatsApp: +1 718-550-0880
   
   Telephone Number: +1 718-550-0880
   
   Email: [email protected]
   
   We will book your in-person appointments, virtual/online consultations, or second medical opinions to ensure you receive the expert care you need, no matter where you are.
2. Why is Ganzouri Hospital considered one of the best hospitals in Egypt?
   i. Ranked among the top 10 hospitals in the Middle East and Africa for three consecutive years.
   
   ii. Over 50 years of medical excellence in treating both routine and highly complex conditions.
   
   iii. More than 250 specialised doctors offering expert care across all major medical fields.
   
   iv. Advanced technology and modern surgical units for precise diagnosis and treatment.
   
   v. High success rates in cancer care, fertility treatments, neurosurgery, and orthopaedics.
   
   vi. Recognised for patient safety, clinical quality, and personalised treatmnt plans.
   
   vii. Trusted by over 150,000 patients annually, including more than 2,500 international patients.
   
   viii. Offers seamless care through multidisciplinary teams and fast access to specialists.
   
   ix. Known for affordable, high-standard treatments without compromising quality.
   
   x. Preferred by patients from across the region for world-class healthcare in Cairo.
3. Will there be someone who speaks my language? 
   Yes, Ganzouri Hospital offers multilingual support to ensure that international patients feel fully understood. English is widely spoken by all doctors, nurses, and medical staff, making communication clear and direct for most international patients.
   
   In addition, the hospital provides professional interpretation services arranged upon request through the International Patient Team.
4. Where is Ganzouri Hospital in Cairo located?
   Ganzouri Hospital is centrally located in Cairo, Egypt, at 63 Tomanbay Street, Roxy, Heliopolis—one of the city’s most accessible and well-connected medical districts. It’s just a 20 to 25-minute drive from Cairo International Airport, making it especially convenient for international patients.
   
   The hospital is surrounded by hotels and essential services, ensuring a smooth and comfortable stay for those travelling from across the region for medical treatment.
5. What specialised medical treatments does Ganzouri Hospitals offer?
   Ganzouri Hospitals provides a wide range of specialised treatments, including
   
   i. Cardiology
   
   ii. IVF and fertility treatments
   
   iii. Spine surgeries
   
   iv. Bariatric surgeries
   
   v. Hip and knee replacements
   
   vi. Paediatrics
   
   vii. Physiotherapy and rehabilitation
   
   viii. Plastic surgery
   
   ix. Cancer treatments for breast, lung, gastrointestinal, prostate, head & neck and more
   
   x. Neurosurgeries
   
   xi. Urology and more
6. Can I get a treatment cost estimate before travelling to Egypt?
   Yes, Ganzouri Hospital provides international patients with a clear and transparent treatment cost estimate before they begin their medical journey to Egypt.
   
   This upfront pricing helps you plan with confidence, avoiding unexpected medical expenses. The estimate includes consultation fees, diagnostics, hospital stay, surgery or procedure costs, medications, and any follow-up care required.
   
   With support from the International Patient Centre, your treatment plan is reviewed by specialists to ensure you receive an accurate and tailored quotation.
7. What international patient services are available at Ganzouri Hospital in Cairo, Egypt?
   i. Airport meet-and-assist service to ensure a smooth arrival and hospital transfer.
   
   ii. Fast-track access to doctors, diagnostic tests, and surgical procedures.
   
   iii. All-inclusive treatment packages tailored to international patient needs.
   
   iv. Dedicated international patient coordinators for end-to-end support.
   
   v. On-demand medical interpreters for Arabic, English, French, and other languages.
   
   vi. Visa support letters and assistance for medical travel documentation.
   
   vii. Help with hotel bookings and accommodation near the hospital.
   
   viii. Pre-arrival virtual consultations and second opinions from specialists.
   
   ix. Detailed discharge summaries and post-treatment follow-up guidance.
   
   x. Support for combining treatment with tourism and local sightseeing in Egypt.
8. How do I get in contact with Ganzouri Hospital Specialist? 
   You can get in touch with a Ganzouri Hospital Patient Support Specialist here or through:
   
   WhatsApp:  +1 718-550-0880
   
   Telephone Number:  +1 718-550-0880
   
   Email:  [email protected]