Help & FAQs

1. How do I schedule an in-person appointment or online consultation with The Male Wellness and Urology Clinic?
   You can easily book an appointment by contacting our International Patient Care team through:
   
   WhatsApp: +254711082072
   
   Telephone Number: +254711082072
   
   Email: [email protected]
   
   We will book your in-person appointments, telemedicine consultations, or second medical opinions to ensure you receive the expert care you need, no matter where you are.
2. Where can I get erectile dysfunction and premature ejaculation treatment in Nairobi, Kenya?
   You can receive expert treatment for erectile dysfunction (ED) and premature ejaculation (PE) at Male Wellness & Urology Clinic, Nairobi’s leading centre for male sexual health.
   
   The clinic offers a confidential, judgement-free environment where each man’s condition is carefully evaluated to determine the root cause.
   
   Treatment options include:
   
   i. Shockwave Therapy – a non-invasive treatment to improve blood flow
   
   ii. PRP Therapy (P-Shot) – promotes tissue regeneration for improved function
   
   iii. Therapy for advanced or long-standing erectile dysfunction
   
   iv. Botox and Pelvic Floor Therapy – for muscle control and sensitivity
   
   v. Medication and lifestyle counselling
3. What is the best centre for male infertility treatment in Kenya?
   Male Wellness & Urology Clinic is a top-rated facility in Kenya for men experiencing infertility. Whether due to low sperm count, azoospermia, varicocele, or retrograde ejaculation, the clinic provides a complete range of treatment options including:
   
   i. IVF and IUI coordination
   
   ii. TESA for sperm retrieval
   
   iii. Hormonal therapy and sperm health optimisation
   
   iv. Microsurgical varicocelectomy and testicular vein embolisation
   
   
4. Which is the best men’s clinic in Nairobi for urology, sexual health, and fertility?
   Male Wellness & Urology Clinic is widely regarded as the best men’s clinic in Nairobi, offering private, expert-led care for urological issues, sexual wellness, and male fertility. With a KMPDC-accredited team and a senior urologist with 15+ years of international experience, the clinic provides:
   
   i. Treatments for ED, PE, and Peyronie’s Disease
   
   ii. Prostate care including Rezum and Laser Prostate Surgery
   
   iii. Non-invasive kidney stone treatment (ESWL, PCNL, laparoscopy)
   
   iv. Fertility solutions including IVF, IUI, TESA, and hormone therapy
   
   v. Penile implants, enlargement, and vasectomy procedures
   
   Patients benefit from a friendly team, modern amenities, and a stigma-free environment. The clinic welcomes both local and international patients seeking personalised, advanced male healthcare under one roof.
5. Does The Male Wellness and Urology Clinic accept insurance?
   Yes, The Male Wellness & Urology Clinic accepts a range of local and regional insurance providers to make treatment more accessible and affordable. Insurance partners include:
   
   i. MUA Insurance
   
   ii. LCT Africa
   
   iii. Kenbright
   
   iv. Kenyan Alliance
   
   v. SHA
   
   Patients are encouraged to confirm coverage details in advance with their insurer or consult the clinic’s administrative team for assistance.
   
   The clinic also supports international patients in obtaining pre-authorisations or reimbursement documentation for out-of-pocket claims.
6. How do I get in contact or book a consultation at The Male Wellness and Urology Clinic?
   You can get in touch with a The Male Wellness and Urology Clinic Patient Support Specialist here or through:
   
   WhatsApp: +254711082072
   
   Telephone Number: +254711082072
   
   Email: [email protected]