Island Hospital Penang: Fees, Hotels, Travel Guide for Indonesians

Island Hospital Penang ranks 7th among Malaysian hospitals in Newsweek’s World’s Best Hospitals 2026.

Indonesian families search for it as RS Island Penang and plan their stay with hotel dekat Island Hospital Penang.

Island Hospital Penang gives Indonesian patients doctors in cancer care, cardiology and gastroenterology, with staff who speak Bahasa Indonesia. Three facts show why families choose it:

• 7th in Malaysia in Newsweek and Statista’s World’s Best Hospitals 2026

• 3 ACHS Centres of Excellence in cancer care, cardiology and gastroenterology

• 700,000+ international patients treated since 2022, from 80+ countries

At My 1Health, a global medical tourism company, we coordinate directly with Island Hospital’s international patient team at no additional cost to you.

We book your appointment, arrange your hotel and airport pickup, and send your reports to the hospital’s specialists for a tailored treatment plan.

Speak to a specialist about treatment at Island Hospital Penang

Island Hospital Penang Fees: Consultation, Rooms and Deposits

A consultation at Island Hospital Penang costs RM150 to RM300, depending on the specialist and the service.

Inpatient rooms start at RM120 a night in a day ward and RM150 in a general ward. Meals are included in the room rates below.

Every room rate sits in one place, so you can plan the stay before you plan the flights.

Room rates are per patient per night for self paying patients, in Malaysian ringgit (RM), as published by the hospital for 2026.

Deposits and what your estimate covers

Your deposit depends on your procedure. For planned surgery, the clinic or billing office sets it by operation type and tells you before admission.

Your estimate covers the procedure, your room and your meals. We add your flights, hotel, companion costs, extra nights, follow up tests and medication, so you see one total for the whole trip.

The hospital’s financial counselling team also gives you an estimate of the cost, so you decide with the full picture.

Is Island Hospital Penang Good? Ranking and Accreditations

Island Hospital Penang is ranked 7th in Malaysia in Newsweek and Statista’s World’s Best Hospitals 2026, with a score of 80.07%.

It holds hospital wide accreditation from ACHS International and MSQH, plus three ACHS Centres of Excellence in cancer care, cardiology and gastroenterology.

GlobalHealth named it Hospital of the Year in Asia-Pacific for 2026, and Malaysia’s Flagship programme named it a Flagship Medical Tourism Hospital for 2025.

Awards and rankings

Accreditations

Island Hospital is a 600 bed hospital on Macalister Road in George Town, founded in 1996. More than 90 full time specialists work across its 9 Centres of Excellence.

IHH Healthcare Malaysia owns Island Hospital, following its acquisition in November 2024.

The Flagship title followed a three year evaluation of 17 hospitals by independent global experts, including IQVIA and Joint Commission International.

Since 2022, Island Hospital has treated approximately 700,000 international patients from more than 80 countries, including patients from over 100 Indonesian cities.

We verify every doctor’s credentials and every facility’s licence before we recommend a partner hospital. Our checks sit beneath the ranking and the accreditations.

Ask us to confirm your doctor and dates

Treatments Offered: Heart, Cancer and Digestive Care

Island Hospital’s strongest teams are cancer care, cardiology and gastroenterology, each an ACHS Centre of Excellence.

Orthopaedics, neurology, eye care, urology and women’s health cover families who need one hospital for several needs.

1. Cancer care

The ACHS Centre of Excellence in Cancer Care dates from November 2023. Radiotherapy runs on a TrueBeam linear accelerator with HyperArc, and PET CT imaging sits in the same hospital.

2. Cardiology

The ACHS Centre of Excellence in Cardiology dates from September 2024. The Heart Centre treats adults and children, from coronary angioplasty to pacemaker implantation.

Island Hospital also appears in the 2026 Best Specialized Hospitals Asia Pacific list for cardiology.

3. Gastroenterology

The ACHS Centre of Excellence in Gastroenterology and The Digestive Centre treats adults and children, with colonoscopy, ERCP, endoscopic ultrasound and FibroScan liver assessment.

GlobalHealth named it Gastroenterology Service Provider of the Year in Asia-Pacific for 2026.

4. Orthopaedics

Island Hospital ranks 43rd in Asia Pacific for orthopaedics in Newsweek and Statista’s Best Specialized Hospitals Asia Pacific 2026.

The Spine Institute treats spine conditions, and the ROSA Robotic System supports knee and hip replacement.

5. Neurology and neurosurgery

Island Hospital also appears in the 2026 Best Specialized Hospitals Asia Pacific lists for neurology and neurosurgery.

The Movement Disorder Clinic treats Parkinson’s disease, dystonia and essential tremor, and offers Deep Brain Stimulation surgery.

Send your diagnosis and we match you to a doctor

6. Eye care

Ophthalmology covers eye care from basic treatment to complex surgery. Cataract and retinal surgery sit within that range.

7. Urology

The Urology Centre treats urinary disorders and men’s health. Its services also reach women and children.

8. Women’s health and fertility

Obstetrics covers pregnancy, childbirth and postpartum care, and gynaecology treats conditions of the reproductive organs.

The Fertility Centre is one of the hospital’s nine Centres of Excellence.

9. Children’s care, ENT and other specialties

Paediatrics cares for patients from the youngest children to teenagers. Ear, nose and throat surgery, dermatology, nephrology and plastic surgery complete the specialty list.

You can read the full hospital profile on Island Hospital. Send us your diagnosis and we match it to the right doctor, then confirm your dates.

Who the Hospital Suits Best: Patient Profiles and Fit

Island Hospital suits families who want specialist care for a parent aged 50 or over. It covers cancer, heart and digestive medicine, with staff who speak Bahasa Indonesia.

• A parent with a cancer, heart or digestive diagnosis. 3 ACHS Centres of Excellence sit under one roof.
• A family seeking a second opinion. The hospital’s specialists review your reports before you travel.
• A planned knee, hip or spine operation. The orthopaedics team ranks 43rd in Asia Pacific.
• A family travelling from Medan, Aceh or Jakarta. Direct flights reach Penang from all three.
• A patient who wants a health check up. Heart and Platinum packages cover specialist review, imaging and laboratory tests.

For these patients the plan is simple: one hospital, one team and one hotel booking. We arrange the rest around your dates.

Medical Check Up (MCU) Packages and Prices in Penang

Island Hospital’s 2026 health check up packages run from RM11,000 to RM59,100. The Healthy Heart package costs RM13,000 for women and RM13,500 for men.

Package prices are for 2026, in Malaysian ringgit (RM), as listed on the hospital’s My 1Health packages page.

• Platinum. Specialist consultations, imaging and laboratory investigations for early detection.
• Healthy Heart. Cardiac screening with expert consultations, cardiac imaging and blood tests.
• After heart surgery. Recovery monitoring and long term cardiac health review.

The Health Screening Centre with 12 reporting doctors review your results. GlobalHealth named Island Hospital Health Screening Provider of the Year in Asia-Pacific for 2026.

We confirm your package date and any preparation instructions when you enquire.

Compare check up packages and choose a date

Hotels Near the Hospital: Where Indonesian Families Stay

The international patient team books your hotel near Island Hospital Penang at no cost, and the booking includes your caregiver. Options match your preference and budget.

Families searching for a hotel dekat Island Hospital Penang start from one address: No. 308, Macalister Road, 10450 George Town.

We confirm hotel names, distances and nightly rates when you enquire, so your stay is settled before you fly.

• Stay in the room. The Executive suite and Premier suite include a sofa bed, and the Single superior room includes a sofa, so a family member can stay close.
• Eat on site. The Macalister Cafeteria and Peel Cafeteria serve halal Asian and Western food, open Monday to Friday and on Saturday until 3.00pm.
• Plan visits. Ward visiting hours run 12.00pm to 2.00pm and 6.00pm to 8.00pm.

Hotel and flight bookings sit among the services the hospital’s international patient team handles before you arrive. We pass your dates to the team and confirm the booking in writing.

Medan or Jakarta to Penang: Flights, Address and Pickup

Island Hospital Penang sits at No. 308, Macalister Road, 10450 George Town, about a 40 to 45 minute flight from Medan.

The Malaysia Healthcare Travel Council places Penang 160 kilometres across the Straits of Malacca from Medan. About 56 weekly flights connect Medan to Malaysia’s hospital hubs.

Island Hospital joined the Malaysia Healthcare delegation to Medan in 2026.

Flights from Medan, Jakarta, Surabaya and Banda Aceh

Direct flights reach Penang International Airport from four Indonesian cities. Jakarta to Penang takes about 2 hours 30 minutes, so most families land the same morning or afternoon.

Flight times are approximate and airline schedules change, so check your booking before you travel.

We line your flight dates up with your appointment, so you arrive with a confirmed consultation and a confirmed hotel.

From Penang International Airport to the hospital

Penang International Airport is about 16 kilometres from George Town. The hospital’s complimentary pickup runs daily from 10.30AM to 10.00PM, including Sundays and public holidays.

It is a shared shuttle, and each patient travels with 1 companion.

1. Land at Penang International Airport, clear immigration and collect your luggage.

2. Go to the MHTC Concierge and Lounge, on the left of the International Arrival Gate, beside Dunkin Donut.

3. Hospital staff take attendance and show you to the shuttle.

4. The shuttle takes you to Island Hospital.

Pickup requests close at 12.00pm Malaysia time from Monday to Friday and 11.00am on Saturday.

The shuttle serves passengers who walk independently, and the team confirms your booking within 36 hours.

If you land outside pickup hours, a Grab or an airport taxi reaches George Town in about 25 to 45 minutes. Fares run about RM30 to RM50.

We submit your pickup request before the cut off and match your flight time to the schedule. Our guide to medical tourism in Malaysia covers the wider trip.

Do Indonesians Need a Visa for Treatment in Penang?

Most Indonesian visitors can enter Malaysia without a visa for short stays of up to 30 days.

If your treatment needs longer, Island’s team can guide you through a medical visa extension request with your doctor’s letter.

• Passport- Keep it valid for at least 6 months from the date you enter Malaysia.
• Arrival card- Foreign visitors complete the Malaysia Digital Arrival Card online on the Malaysian Immigration Department’s portal within 3 days before arrival.
• Extensions- Malaysian Immigration handles extensions for foreign nationals seeking medical treatment.
• Visa questions- The International Patient Service Counter on the Ground Floor of the Peel Wing supports visa questions.
• Appointment letter- Island Hospital confirms your appointment. It does not issue visa invitation letters.

Carry your return ticket, hotel confirmation and appointment confirmation when you arrive. Tell us your travel dates and we line up your appointment around them.

How to Book and Pay: Appointments, Deposits and Insurance

Send your name, date of birth, preferred visit date and doctor name, and the hospital confirms your appointment in 1 to 2 working days. In most cases you do not need a referral.

1. Send your four booking details, or choose a health screening package.

2. Share your medical reports. The hospital’s specialists review them.

3. Receive your tailored treatment plan and cost estimate.

4. Confirm your dates, hotel and airport pickup.

5. Arrive in George Town for your consultation at the hospital.

Paying at admission

Self paying: bring your passport and a deposit, which varies by procedure.

Insured: bring your passport, your guarantee letter and your medical card.

International insurers accepted: AIA, Allianz, AXA, Manulife, Prudential and Tokio Marine, with cashless admission subject to insurer approval.

If approval is still pending at admission, the team follows up with your insurer, which can take 1 to 2 hours. Confirm with your insurer before you travel that your policy covers treatment abroad.

How My 1Health Supports Indonesian Patients at No Additional Cost

We support Indonesian patients going to Island Hospital at no additional cost to them. Our support runs from your first message to follow up after you return home.

• Report review. We send your reports to the hospital’s specialists, who prepare your tailored treatment plan and cost estimate.
• Appointments. We book your consultation and confirm your doctor and dates.
• Hotel. We book your stay near the hospital, including your caregiver.
• Airport pickup. We submit your request before the cut off.
• A named support specialist. Your specialist is available 24/7 before, during and after your trip.
• Follow up. We coordinate appointment reminders and send your medical records to your doctor at home.

Read more about how the service works in how My 1Health works.

Island Hospital Penang FAQs for Indonesian Patients

How do I contact the international patient support team for Island Hospital Penang?

The international patient support team arranges your appointment, your second opinion and your full treatment coordination.

WhatsApp: +1 718 550 0880

Telephone: +1 718 550 0880

Email: [email protected]

The team is available 24/7. The hospital’s specialists review your reports and you receive a tailored treatment plan and cost estimate at no additional cost.

How much does treatment cost at Island Hospital Penang, and is insurance accepted?

A consultation costs RM150 to RM300, and inpatient rooms start at RM120 a night.

Day ward RM120, general ward RM150, single superior RM400 a night

Meals are included in the room rates

AIA, Allianz, AXA, Manulife, Prudential and Tokio Marine are accepted, with cashless admission subject to insurer approval

Self paying patients pay a deposit that varies by procedure

Request your written estimate before you travel.

How do I get from Jakarta or Medan to Island Hospital Penang?

Fly direct to Penang International Airport, then take the hospital’s complimentary airport shuttle.

Medan: about 40 to 45 minutes

Jakarta: about 2 hours 30 minutes

Banda Aceh: about 1 hour 40 minutes, and Surabaya: about 2 hours 55 minutes

Pickup runs daily from 10.30AM to 10.00PM, for 1 companion per patient

Requests close at 12.00pm Malaysia time Monday to Friday and 11.00am on Saturday

The meeting point is the MHTC Concierge and Lounge, beside Dunkin Donut

Do Indonesians need a visa to get treatment at Island Hospital Penang?

Most Indonesian visitors can enter Malaysia without a visa for stays of up to 30 days.

• Keep your passport valid for at least 6 months from your entry date

• Complete the Malaysia Digital Arrival Card within 3 days before you arrive

• Ask for a medical visa extension through Malaysian Immigration with your doctor’s letter

Island Hospital confirms your appointment and does not issue visa invitation letters.

How long do I need to stay in Penang for treatment at Island Hospital?

Your stay depends on your procedure, and your treatment plan sets the dates before you travel.

• Health check up packages are booked for set dates, which we confirm when you enquire

• Most Indonesian visitors can stay up to 30 days without a visa, and a medical extension is available

The international patient team books accommodation near the hospital at no cost. Options suit your preference and budget, and the booking includes your caregiver.

Is Island Hospital Penang good for heart or cancer treatment?

Yes, Island Hospital holds ACHS Centres of Excellence in cardiology (September 2024) and cancer care (November 2023).

• The Heart Centre treats adults and children

• Radiotherapy runs on a TrueBeam linear accelerator with HyperArc

• GlobalHealth named it Hospital of the Year in Asia-Pacific for 2026

• It ranks 7th in Malaysia in Newsweek’s World’s Best Hospitals 2026

Are there Indonesian speaking staff at Island Hospital Penang?

Yes, in house staff speak Bahasa Indonesia, English, Bahasa Melayu and Mandarin.

Dialects include Hokkien, Cantonese, Hakka, Tamil and Teochew, so you can speak in your own language from your first visit.